The Loveland Emergency Communications Center (LECC) is the Public Safety Answering Point for 911, covering southern Larimer County. Backrest: 24"h x 21"w. If you would like to contact your local 911 call center to confirm the address that correlates with your phone number is correct, do not dial 911. CAD: Computer-Aided Dispatch. Tangible factors like electrical and ventilation have to be considered when planning your 911 call center layout. A stable. Build or upgrade your mission-critical control room with Evans Consoles. emergency dispatcher. Our team of experts can help you create an ergonomic and functional NOC that meets all of your specific needs. An issue for large emergency communication centers with thirty and fifty plus dispatchers working at the same time is the lack of communication among team members. Emergency service operators flat illustration. Ready to upgrade your space or. Indirect lighting is anambient lighting system to satisfy VDT design criteria, usually mounted between and 18 and 24 inches below the ceiling and shining upward. Looking to update your 911 dispatch center or real-time crime center? Xybix is the industry leader for height-adjustable, ergonomic desks and consoles in the public safety sector. The Edge console is available as a fixed height standard console or sit-stand adjustable height. m. While blending. These centers answer 9-1-1 calls or dispatches them, or both. Text-to-911. Designing within a simple, four-cornered room is pretty straightforward. APCO International and APCO standards please visit: ISBN: 978-1-943877-37-9 . An outside entrance to the Garland County 911 Emergency Call Center. , 911 dispatch center will switch to a modern computer-aided dispatch and records management system this. City of Bloomington Telecommunicator and Trainer Bobbie Jo Smith says when the phone rings, you have to separate regular life from work. The priority green button. Rendering of Anoka County’s 911 center. That’s what makes National 9-1-1 Education. The Mercury Collection of dispatch consoles is built to last, to serve, and to scale. 01 Evacuation & Severe Weather 4. The company started out focusing on emergency communication in schools before expanding their work to 911 dispatch centers. At Sustema, we understand the stakes involved in creating a PSAP work environment that answers to today's communication technologies. To learn more or to speak with a specialist, call us at (800) 803-1083 or send. Author: deeck. To that end, we’ve come up with a good, better, and best scenario that will cover this range of stations: Good: 100 square feet*. 03 Electronic Media Security 4. Developed physical, furniture, staffing and electronics requirements for a County PSAP capable of processing all countywide emergency 911 telephone requests and public safety radio communications to support response to such requests for assistance. 911 dispatcher svg, dispatcher svg, dispatcher design, dispatcher cut file, dispatcher bundle, police svg, thin blue line pack, svg dxf png. Secure & purchase site Phase IV: Design & Delivery Phase The last five steps of the model identify all necessary actions to design, construct and occupy the facility: 14. APCO International and APCO standards please visit: ISBN: 978-1-943877-37-9 . Browse through the best products for 911 emergency communications. Helpdesk, city map hanging on wall composition. Surface edges are available in different models such as urethane, T-Molding, and. Spicy Vampire Bat Wings. m. 1. The center is located in Towson, MD and is operational 24. These photos feature Xybix installs at 911 dispatch centers, real-time crime centers, police and fire stations, and emergency centers. Computers whirring, the AC unit humming, and, of course, people talking. The goal of 'Whole Building' Design is to create a successful high-performance building by applying an integrated design and team approach to the project during the planning and. The RCMP has dispatch centres in every province and territory in Canada. 45th Ave. call center flat design emergency services icon - 911 dispatch stock illustrations. 112. "CineMassive was the complete package," explains Larry Fisher. 5 hour shifts. , fire, police, and ambulance). Emergency 9-1-1 Communications. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. SKU 772322-gl. Island County Emergency Services Communications Center (I-COM 911) is a countywide emergency communication agency providing enhanced 911 services. Estimated Construction Start: Spring 2023. One that will handle 400 or 800, maybe 1,600 runs a year. UCA adopted these standards for Utah in 2020. Part 2: Guidelines for Establishing and Expanding a PST Training Program. Dispatching is provided for Bluffton police officers, Wells County Sheriff’s Deputies (emergency calls) all Bluffton and Wells County fire departments, Wells County EMS and other public safety agencies. 75 to. 9-1-1 Dispatch Furniture Trends In just a matter of weeks, the COVID-19 pandemic completely changed our society's way of life. The Communications Center (911 Center) is the vital first step in handling emergency calls from citizens for the police and fire departments. Dispatch Center Planning: How Much Square Footage Do I Need? The X's and O's of Dispatch Furniture Planning; Dispatch Furniture Design: Your very own personal. The first strategy is to detach your emotions from the initial layout or design you create. Below are some examples of typical workstations and typical configuration layouts that show square footage data: All support areas should be measured as well, such as kitchenettes, file rooms, locker. It is a unified regional 911 communications center in Tacoma, serving communities and first responders county-wide. Denver’s 9-1-1 Communications Center is staffed by public safety professionals who are trained to answer 9-1-1 emergency and non-emergency telephone calls, as well as dispatch police, fire and paramedic resources. Seat height: 18" - 21". There’s. Saraval Industries can also design floor plans that enable the dual use of EOC space during non-emergency situations, while still allowing its footprint to relate to emergency management and communications. They achieved re-accreditation in 2015. Topics: Features. The software platforms used to document, prioritize and retain 9-1-1 calls for service. the quality of the design and construction remained strong and is perhaps even better. 3 perception of the circumstances. Our product is certified to ISO 11064 specially for the ergonomic design of control centers. 9-1-1 Dispatch Center. Butler County is taking two steps forward on the long awaited space reutilization project by asking for requests for qualifications for a new morgue and expanded 911 dispatch. Horizon Consoles arrive tested to all the relevant ergonomic, strength and safety standards. Ingham County pays the highest rate locally, an hourly rate of $21. 00. Sheriff Matt Phillips said the Clatsop County Sheriff's Office has strongly supported the concept for years and believes a single countywide 911. Figure 1: Conceptual Site Plan (click to enlarge) Figure 2: Proposed view of the facility from the street. or flame-resistant Nomex® and leather design (conforms to Military Specification MIL-DTL-81188C). With features like advanced mapping, embedded CIS Run NCIC, and other CJIS-related queries. originate from. It helps dispatchers to assign schedules and document the assistance performed during customer visits, including repair, maintenance, installation work, or other services. The Association of Public-Safety Communications Officials’ (APCO) research-based initiative, Project Retains, highlights the nature and extent of staffing and retention issues in ECCs. Deliver better service and return on investment. The desk workstation furniture has a spacious desktop for two users. Copywrite ©2020 New dispatch center could be ready by late 2023. Broome County, New York Dispatch Center Overview Public Safety Communications System Assessment and Design Report 6 Blue Wing Services Each position is dedicated to a primary call taking/dispatch function. 911 Dispatch Center. It operates 24 hours a day, seven days a week as a consolidated police and fire dispatch. 2 The R-DEx Project seeks to securely share sensitive but unclassified crime information between federal agencies, while allowing for connectionIf the system cannot understand the caller, it will send the call to a human dispatcher. The lighting in there consisted of some fluorescent troffers and a couple of surface-mount wraps. All of Russ Bassett’s control consoles come with a 10-year warranty on all parts and materials. For six weeks, more than 200 dispatchers were asked to. Calhoun County: 517-293-3911, or text 911. Weight rating: 550 lbs. A four-part Public Safety Telecommunicator Reclassification toolkit helps. More specifically, how will your console finishes look next to the flooring, walls? Do you want to create harmony or contrast? Emergency communications centers must be equipped to survive various risks to ensure individuals can reach 911 during an emergency. Englewood CO. We provide the advance technology solutions in CPE equipment, CAD, Mapping, AVL,. The estimated additional pay is $2,605. The edge of the work surface is one of the main touchpoints between 911 operators and the console. So keep cool and consider how raised. Patriot day typographic emblem. l. woman working at police dispatch terminal - 911 dispatch stock pictures, royalty-free photos & images. Chris Mayfield, an Ohio dispatcher. Ensuring your operations center is designed for your industry and unique environment is critical to your success. Noise Source. Train – Train and train some more on phone etiquette and propriety – Manners. County selects CADM to design new 911 dispatch center. Construction Cost: $20. One of the first considerations includes the placement of the dispatch. The 911 dispatch center in Kent is connected to the system via fiber optics, versus. 3) Surface Edge Color. The icons include a fireman, police officer, rushing ambulance, tornado hitting house, criminal activity, rescuer, house on fire, person dressed in hazmat suit and respirator, police officer with gun drawn, police officer with arm on child's shoulder, person falling. 911 Direct Specializes In Custom Dispatch Consoles For Command And Control Centers. Seat pan width: 23". Lara Vanderbilt’s work schedule is anything but a 9 to 5. Emergency phone calls. We can develop a floor plan layout and customized design concept for your EOC that meets your needs, including large-scale, single room layouts. Paul Nave, director of Owensboro-Daviess County's 911 dispatch center, said the plan is to connect dispatchers via the Internet, which would allow centers to transfer calls, 911 text messages. It will be used to rest their wrists, forearms, or elbows which is why its design can have a large impact on their comfort at work. They coordinate all communications between 9-1-1 callers and police officers, firefighters, and. We will even provide a free consultation to determine your facility’s needs before the design process begins. And best of all, when you go home at the end of the day, you are less tired and ready to approach your life and family in a more relaxed and attentive manner. The PACS is the emergency scale used nationwide in Singapore’s EMS system that includes 5 levels (P1+, P1, P2, P3, and P4). The regional dispatch center dispatches for 5 local fire. Broome County NY. The side panel color is 100%. 103. When selecting dispatch consoles, consider the impact of color, pattern, and scale on the. $ 70. When it comes to employment, a call taker may work for 911 dispatch centers, taxi companies, towing services, and private hotlines. May 10, 2023. Communications centers may need to transfer operations or combine operations with a back-up center. For more information regarding . When your job is mission critical, you need 911 PPT dispatch equipment that you trust to be reliable for daily use and abuse, comfortable for all-day wear with high audio quality for perfect conversations. By AMANDA RICKER Chronicle Staff Writer; Jan 2, 2008There are more than 6,000 dispatch points throughout the United States, and this vital emergency service is now under constant threat, because hackers are infiltrating dispatch centers and rerouting calls away from dispatchers. 6 In addition, an ethnographic study of 911 professionals documents the difficulties they experience in. (607) 535-7731. Evans Dispatch III console is designed specifically for the demanding atmosphere of emergency communication centers. 911 Direct Specializes in Custom Dispatch Consoles for Command and Control Centers. Weekends as needed +1. NENA-INF-016. 142 Collaboration between center administration and calltakers, and between call center personnel and larger system-level administrators, is necessary to increase the amount of research in this area. Planning Collaboratively on Initial Assessments. A 2015 funding bill for 911 centers across the state set a June 2019. - 911 dispatch stock. Lori Wolfe/The Herald-Dispatch Buy Now NENA E9-1-1 PSAP Equipment Standards ANS CANDIDATE NENA-STA-027. World Trade Center. - A Technical Manual By: T. 5 Indeed, studies examining the nature of exchanges between callers and 911 professionals suggest that such communications may compromise objective decision-making on the part of both 911 professional and officer. The design solution needed to be energy-conscious and below ASHRAE 90. Part 3: Guidelines for the Operational Intergration of Technology and ToolsDispatch Center Layout – The size and shape of the room make a big difference. As part of CommandCentral’s software suite, Spillman Flex delivers more than 60 off-the-shelf modules for a fully synced mission-critical dispatching solution. Control Room Desk vs. Our designers consider layout when offering their models by being space-saving experts. A 911 CAD system, or Computer Aided Dispatch system like CAD NG, automatically checks for priors, notices, BOLOS, premise records, response plan information, and more, all of which displays in the system’s incident window. It's pretty ugly and the dispatch operators have been complaining about the lighting for. The 2007 edition requires 95 percent of alarms to Design development; Project management; Construction documents and administration; Bidding and negotiation; Recommendations for reputable service and product providers; While an architect and consultant firm will design a building from the ground up, your agency will benefit by providing examples of an ideal 911 dispatch center layout, early in. Last week, the county's elected Board of Commissioners. , marking the two busiest hours the center has faced in at least five years, according to data from the San Francisco Department of Emergency Management. American Flag 911 Dispatcher Design. With decades of experience addressing the unique needs of dispatch centers, we know what it takes to. Introduction. Another top selling chair is the Concept Seating 3150HR Operator, it is similar to the above chair just 2 inches slimmer. In Ohio alone, there are upwards of 30 vacancies in the dispatcher center per county. Dispatcher Scott Raubenhold handles a call in the Lehigh County 911 Communications Center on Hamilton Street in Allentown. the system lets the dispatcher know for a resend or to go to a different station. 1: Emergency Communications Center Process. call center. The new dispatch center will be located in the former Weaver Workshop in Tallmadge. Help Center, and Cookies & Similar Technologies Policy. (CPS) is an organization dedicated to research, planning, and assisting first responders, including law enforcement, fire / rescue, emergency managers and dispatch services in the process of obtaining new or expanded facilities. 20531 Contract J-LEAA-010-8 SRI Project 7543 Task 4. Powered by. Name: Security Room Desk. Seat height: 18" - 21". This new public safety building co-locates a fire station, an EOC, and a Fire Alarm Center (911) in a resilient work of urban infrastructure. The Bluffton Dispatch Center is the Public Safety Answering Point (PSAP) for all 911 calls. The Saline County E-911 facility is located at the Marshall Municipal Airport. In October 1999, the Wireless Communications and Public Safety Act of 1999 (9-1-1 Act) took effect with the purpose of improving public safety by encouraging and facilitating the prompt deployment of a. Topics: Ergonomics , Dispatch. Emergency communication centers are an integral part of every community. With input from community members and local officials, any planning for new responder teams must include an examination of current 911 data and community needs assessments to determine how the new team can fill gaps in response options. (TNS) - After more than two-and-a-half years of planning, the Owensboro-Daviess County, Ky. Change / Revision Date: 09-01-2008. Bias Lighting. Ben Miller. It provides a background on the importance of a training program and a framework to help assess, update, and/or develop a training program. Police Department. C. Here is a short summary of what you can expect during the console buying process. 34. Using a combination of lecture and practical exercises, you learn the supervisor's role in HR, tools to get organized, how to effectively make the transition from line level to supervisor, how to build and lead a team, supervisor-specific. (607) 535-7181. 911 Direct | 124 followers on LinkedIn. | 911 Direct is a provider of affordable, turnkey, high-technology solutions for the public safety emergency communications community. LOUIS (KMOV) - To tackle 911 problems that have long plagued St. You'll find. He has served in a First Responder capacity since 1999, where he performed duties in the communications center as a Dispatcher and Call Taker. 911 Dispatch Center. This document is an information source for the voluntary use of communication centers. A set of emergency services icons that include editable strokes or outlines using the EPS vector file. Monaural headset for typical office & call center use;. Barry Furey looks at PSAP consolidations, the cloud and new technology. If a 911 and a non-emergency line ring at the same time, it will choose the 911 line over the non-emergency. The analysis is the product of symposia with both PSAP stakeholders and with. 20531 Contract J-LEAA-010-8 SRI Project 7543 Task 4. The Center for Public Safety, Inc. Englewood CO. staff in an emergency operations center serve as a central dispatch center function to coordinate and facilitate operations of all agencies involved in the pre‐hospital phase of emergency care. 2. Unlike your new car purchase, the investment you make in your 911 dispatch center will see you through 10-15 years of productive, comfortable use. Public Safety. We at the Torrance County 911 Center, are committed to providing quality customer service by showing respect and compassion to all we serve. A Dispatcher, or Communications Dispatcher, answers and responds to any emergency or non-emergency calls to provide assistance or important information. To learn more or to speak with a specialist, call us at (800) 803-1083 or send. For Emergencies Dial: 911. CenCom E911, a neighboring agency approximately 10 miles away, had recently converted to the same IP-based 9-1-1 phone system as the Lake County 9-1-1 Center. A 911 CAD system, or Computer Aided Dispatch system like CAD NG, automatically checks for priors, notices, BOLOS, premise records, response plan information, and more, all of which displays in the system’s incident window. Help each other adjust your workstations. San. "The county is paying for it," Nelson said. — Work is set to begin in April on a new dispatching center for short line company Genesee & Wyoming near downtown St. Architects Design Group, in association with a local architecture firm, designed the new home of South Sound 911’s consolidated public safety communications center. Contact Evans Safety Compliance for 911 Dispatch Centers These photos feature Xybix installs at 911 dispatch centers, real-time crime centers, police and fire stations, and emergency centers. Spillman Flex CAD from Motorola Solutions is an integrated CAD, Records, Mobile, and Jail solution that operates as emergency dispatch software inside of CommandCentral. 911 Direct Specializes In Custom Dispatch Consoles For Command and Control Centers. This ergonomic 911 dispatch furniture is built with strong monitor mounting track mount to hold the weight of heavy large-sized flatscreen displays. 10. Pubilc Safety Dispatch System Design. RM CT2YHN – Control center of the fire department. Southwest Solutions Group® provides design and installation services for dispatch furniture for 911 dispatch centers and other public safety applications. When our K-9’s visit, it's amazing to see how our 911 dispatchers relax and interact with them. CSX Dispatch Center Part 1. Over the last 20 years, Sustema has successfully helped thousands of customers in North America to organize and manage their mission-critical command centers, 911 dispatch centers, war rooms, IT. Communications Center Operations Analysis and Recommendations Public Safety Communications System Assessment and Design Report 9 Blue Wing Services While leaving Binghamton on its own channel, dispatcher efficiency would be greatly increased by combining the fire/EMS frequencies into two simulcast channels. Based on information provided from various flooring vendors, here are a few options that will help ensure a static-free dispatch center: Carpet Tile. There are four requirements for becoming a 911 Dispatcher in New York State: 1. The Scott County Sheriff’s Communications Division is the Public Safety Answering Point (PSAP) for the approximate 152,000 residents of Scott County, as well as the many visitors and commuters traveling throughout the County. SKU 772322-gl. By collecting key data, emergency response teams can cut down on response time and understand who in the community may be. They achieved re-accreditation in 2015. to bad most of the people working here haven't. The 43,000-square-foot center at 12025 E. Browse 3,982 911 dispatch photos and images available, or start a new search to explore more photos and images. The following chart gives you an idea of decibels. 9-11 logo, We Will Never Forget. The next strategy is to find a design team that knows public safety and dispatch. The Isanti County Sheriff's Office E-911 Dispatch Center consists of 7 full-time dispatchers. 1m. activities are supported by the Communications Center & 9-1-1 Services Department of APCO International. Soon, 911 dispatch centers nationwide will have better location data in hand for many mobile phone callers — at least, those using AT&T. It is not intended to be a complete operational directive. ACD Operator functions: Interviews and extracts necessary information from a wide variety of callers in emergency situations and enters the information into theApproximately $107 million of the bond measure funds was set aside for the site acquisition, design, and construction of a new City of Los Angeles Emergency Operation Center (EOC). We have over 20+ years of experience serving customers throughout North America. 11 september. Spillman Flex CAD. However, the data center can accommodate in-house servers and many other IT equipment for years if done properly. VILLECCO, PRESIDENT AND FOUNDER OF V-COMM, LLC. Emergency Dispatch Center stock photos are available in a variety of sizes and formats to fit your needs. • Recognize accepted radio etiquette,On one shift that year, when the center was 30 percent short of full staffing, it reported the 911 answer wait time was eight minutes. Communications Equipment Systems. 1,477 911 Dispatcher jobs available on Indeed. 56 Atkinson Street. ADG’s experience and understanding of emergency operations and communications facilities centers on the recognition that there are specialized spaces associated with this type of project and the high level of expertise needed to design a facility with these components. However, the critical clarifying information—that the subject was prob-The Seminar by the Center for Public Safety, October 4-5th in Orlando, FL. In the first half of 2019, Connecticut's 911 dispatch centers received 2,713 texts. gov Docs & Tools database includes valuable resources for the 9-1-1 community on a range of topics. 3 Bodily Fluids 116 10. Operator of call center or dispatcher profession flat icons with woman, headset and neckerchief. Transferring of 911 calls to another center is generally either part of a standard COOP strategy or can be accomplished by the local exchange carrier (911 telephone service provider). your center’s training program to ensure it equips PSTs with the knowledge and skills to perform the duties and tasks necessary for the job. Learn of the latest trends in 911 dispatcher centers by following us on social media. We also found that, with predicted population growth, the Communications. Communications centers may need to transfer operations or combine operations with a back-up center. This type of acoustic is good for reducing echoing and reverberation. It was 400% of typical call volume. Jeremy Hill, 911 Center Co-Manager, Amarillo, TX Captain Jeremy Hill currently serves as Co-Manager of the consolidated 911 center in Amarillo, TX. S. path to creating a new dispatch center. At the heart of the T-shirt design, prominently display the official "Spooki 911 Dispatch Halloween Crew" logo. The National 911 Program’s quarterly newsletter. Public Safety Answering Point. Findings suggested the strongest predictor of a high retention rate is to have all positionsNow his wife, Dorothy Greene, is suing two 911 operators employed by Canton, Michigan, for $25 million. They share information about their situation with a call taker and a dispatcher relays the information to a first responder (e. In a properly staffed, highly functioning communication center a dispatcher would be assigned to handle the radio communications for a critical incident and that would be their sole responsibility. 4 million, which includes the new $7. REGISTRATION: Email: policetraining@oaklandcc. e. Name: Security Room Desk. University of California Campus Police Headquarters and 911 Dispatch Center, Santa Cruz CA. noticed or don't care. a year, and dedicated to the safety of our community through teamwork and problem-solving. 1055 Monterey Street, San Luis Obispo, CA 93408. The hold. Available with more than 30 topics, including Calming Techniques, The 5 W’s, Officer. It will total approximately 35 hours a week with just 10 hour shifts. It will take about a year, but the work to consolidate the two 911 dispatch centers in Union. appropriate for every 911 dispatch center or individual dispatcher. Dispatch III is the public safety dispatch console to fit your communication center's needs. The 9-1-1 Emergency Communications Center is a consolidated emergency services answering point responsible for processing all emergency calls and the dispatching of all police, fire and medical emergency services for the City of Southfield and Lathrup Village. We will even provide a free consultation to determine your facility’s needs before the design process begins. Heinze also pointed to Broward County in Florida, where officials scrambled earlier this year to fill nearly 90 dispatcher jobs amid reports that shortages left thousands of 911 calls unanswered. At Saraval Industries, we not only supply new or used dispatch console furniture – we’ll design the set up to offer a complete, end-to-end solution for your needs. S. When developing a plan to transfer operations:1May include entities such as Emergency Operations Centers, Fusion Centers, Federal agencies or Transportation agencies. We looked at the average. In 2007, the Loveland Emergency Communications Center became just one of 82 dispatch centers in the world to receive accreditation in Emergency Medical Dispatching. If approved, the building -- currently named the "Consolidated Emergency Operations Center, 9-1-1 Dispatch Center, and Emergency Telephone System Board Facility" -- will move on to the design. Dispatcher responsibilities include: Receiving emergency and non-emergency calls and record significant information; Addressing problems and requests by transmitting information or providing solutionsParticipatory Design. Box 506. m. 2. The system design incorporates a digital microwave (6 & 10 GHz) infrastructure, which links the three sub-systems and the intra-county system sites together. • Reflecting changes in the design of equipment, network interfaces, or services described herein. When selecting dispatch consoles, consider the impact of color, pattern, and scale on the overall room design. Series: Unique 911 Dispatch Center Design. A workstation design and equipment that help to prevent injuries. The message will appear on the dispatcher’s computer monitor, and they can type responses to you. 911 dispatchers benefit from a waterfall comfort edge, sit-to. A room with lots of columns, curved walls and pass-through windows, on the other hand, will require greater customization. With features like advanced mapping, embedded CIS Run NCIC, and other CJIS-related queries directly available through the. Alternatively, traditional office furniture and desks are built for a short life cycle with sub standard quality at a low cost of entry. 911 dispatchers benefit from a waterfall comfort edge, sit-to-stand surface height adjustment, monitor array height, monitor focal depth adjustment, and centralized console controls. The Design and Costing of 911 Systems . Choosing the best option for your command center benefits the health of the dispatcher. Recurring pain due to an uncomfortable chair or desk can lead to distractions, reduced productivity, and even absences from work. Dispatch Research Study. They are the primary source for both wired and wireless solutions. The 10,000-square-foot building, on a long-vacant site, will replace an older facility in the building. Department of Justice Washington, D. County Phone Directory: 805-781-5000 (Toll free: 800. ST. The Michigan State Police say the Detroit regional dispatch. 34. Dispatch Center is more than just your. KSBA. 1-5. The manual also provides a process for assessing the impact of protective measures on risk. Office workers find an acceptable level of sound at 48 to 52 decibels. Hennepin County MN Regional 911 Dispatch Center. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and. Litchfield County CT. Showing 1–15 of 66 results.